Privacy Policy

At Ocoee Movers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website and use our moving services.

Please read this policy carefully. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide: When you book a move, contact us for quotes, or inquire about our services, you provide personal information such as your name, address, phone number, email address, and payment information.
Information We Collect Automatically: We may collect certain information automatically through cookies and other tracking technologies, such as your IP address, browser type, device information, and browsing activity on our website.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our moving services
Communicate with you regarding your move, including confirmations, updates, and support
Process payments for our services
Improve our website and services based on user feedback
Send marketing communications, if you opt-in to receive them
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, storage providers, or marketing platforms.
Legal Compliance: We may disclose your personal information to comply with legal obligations or in response to a valid legal request, such as a subpoena, court order, or government inquiry.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot ensure the complete security of your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies allow us to:

Recognize your preferences
Analyze website traffic
Improve the functionality of our site

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Choices and Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request corrections or updates to your personal information.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before sharing your personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.